Terms & Conditions

Draft — under review

This policy is a working draft and is being reviewed. If you have any question about it, please contact us on +91 98206 59149.

Last updated: 16 October 2026

About these terms

These terms apply to your use of hmbox.in and to orders placed with HM-BOX (Home Meal Box) by WhatsApp, phone or enquiry form.

Orders

  • An order is confirmed only when HM-BOX confirms it to you by WhatsApp or phone. Submitting a website form is an enquiry, not a confirmed order.
  • Delivery is available only in the areas we serve. We will tell you when you order whether we can deliver to your address.
  • Bulk orders (10–100 people) are confirmed separately with an agreed menu, quantity, price and delivery time.

Prices and offers

  • The regular price is ₹100 per tiffin. An introductory offer price of ₹85 per tiffin applies to orders for delivery up to and including 31 December 2026.
  • The price confirmed to you when your order is accepted is the price you pay.
  • Prices and offers may change. Changes do not affect orders already confirmed.

Food

  • All food is vegetarian. The sabzi changes from day to day.
  • Our kitchen handles common ingredients such as wheat, dairy, pulses, nuts and spices. If you have a food allergy or a dietary restriction, please tell us before you order. We cannot guarantee that any meal is free from a particular allergen.
  • Food is prepared to be eaten fresh. Please eat it soon after delivery.

Website content

The website content belongs to HM-BOX. Some photographs on the website are representative images of home-style meals.

Contact

For any question about these terms, call or WhatsApp us on +91 98206 59149.

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